I have been seeing this message on and off with attachments for some time now in outlook:
Can’t Create file: VoiceMessage.wav. Right-Click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder

In my case the person having the problem was trying to bring up Word Document located in an Exchange shared public folder. It looked like a duplicate file problem but a file search did not show up any duplicates. I even told it to search through hidden files and folders. So I went to the Internet and found the solution you can read by following the link below. Lo and behold we had a 100 copies in the OutlookSecureTempFolder. You can find the folder location by looking in:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

Can’t Create File – Outlook Error, and a the Fix

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If the ruler isn’t visible at the top of the typing area, select Ruler from the View menu. Create a tab stop by clicking on Format | Tabs. In the Tab stop position field, enter the inch number on the ruler (6, for example) where the right margin begins. Check the Alignment option titled Right, select a Leader character if you wish, and click on OK. This will result in the effect you want.

On each line, type the item name, press the Tab key, then type the issue date. All the dates will line up at the right margin. If you’re applying this formatting to text that’s already typed, select all the text before you set the tab.

Right-Justify Part of a Line – Expert Help by PC Magazine

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