Sometime ago I configured my SBS server to be a fax server. Today my wife was expecting a fax and to my horror I noticed that the fax server modem was not picking up before the voicemail kicked in. It took sometime but I finally figured out what I was going wrong. Last week I added a new board to the server. When I reconnected the cables the fax modem was to the “other” com port. This com port was not configure to pick up. Oops! I put it back on the correct port and scanned for new hardware devices. Now the com port picks up on the first ring.