Google Shopping Problems

We finally gave up on Google Product Ads this week. We get a lot more traffic from Google Shopping than from the Product Ads so it made sense to turn Product Ads off until Google can get their act together. Our problems with Google Shopping seems to have started on June 28th when our search clicks fell off to almost nothing.  Despite all of our products showing available for Product Search only 934 products could be found using Google Shopping. We tried briefly to try and make our feed work for both Product Ads and Product Search but the progress was too little and too slow. So we unchecked the Product Ads box on the advanced feed settings and submitted the feed again. The disapproved Product Ads is zero and the products we can find using a generic Google Shopping search has climbed from 4390 to 5510 and our search clicks are back to where they were before this mess. This whole mess could have been avoided with some good diagnostic messages in Merchant Center and some decent customer support.

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